Health and wellbeing
Please check your specific membership plan to make sure that this benefit is included in your level of cover.
We will pay benefit, at the appropriate rate and up to the appropriate maximum in any one calendar year, when a person receives treatment related to their health and wellbeing, or treatment to relieve and prevent an illness or pain, from a practitioner who is a member of an approved professional organisation.
When you send us the claim form, you must also send us an original, fully-itemised receipt, showing the separate dates of the treatment. The claim form must include the reasons for the treatment, and the type of treatment provided.
What is covered
• Acupressure
• Allergy testing, including food intolerance and nutrition tests
• Aromatherapy
• Bowen and Alexander techniques
• Chair massage
• Colonic hydrotherapy
• Counselling fees (for example psychiatric, psychological and bereavement)
• Hopi ear candles
• Hypnotherapy
• Indian head massage
• Kinesiology
• Naturopathy
• Nutritional therapy
• Reflexology
• Reiki
• Shiatsu
• Sports and remedial massages
What is not covered
• Beauty treatments (including facials)
• Herbs, herbal remedies, supplements or vitamins, even if they have been supplied as part of your treatment
• Vega testing
• Laboratory testing not referred by a doctor
• Hair analysis
• Home testing kits
• Any treatment, provided by a practitioner recognised by us, which is not listed above
• Appliances (for example, lumbar rolls and back supports) even if they have been supplied as part of your treatment
• Stop-smoking patches, gum and so on
• Weight management programmes (for example,Weight Watchers, Slimming World or LighterLife)
• Marriage guidance counselling (for example, Relate)
• Internet, telephone and group consultations
