Physiotherapy, chiropractic, osteopathy, acupuncture and homoeopathy
Please check your specific membership plan to make sure that this benefit is included in your level of cover. These terms are not specific to Essentials and Tailored membership plans.
We will pay benefit, at the appropriate rate and up to the appropriate maximum in any one calendar year, when a person entitled to benefit receives treatment, from a practitioner who is a member of an approved professional organisation, to relieve pain or prevent an illness.
There is a list of approved professional organizations and accepted qualifications on our website at www.healthshield.co.uk. You can also ask us to send you a list by ringing 01270 588555 or emailing claims@healthshield.co.uk. We review this list every year. The practitioner’s qualifications, registration or membership must be relevant to the treatment that they are providing.
When you send us the claim form, you must also send us an original receipt showing your name, dates of treatment, the type of treatment and the practitioner’s official stamp.
We will only pay claims for the treatments listed below. The practitioner must have the appropriate qualifications as shown on the separate accepted qualifications list referred to above.
The claim form must include the reasons for the treatment, and the type of treatment provided.
What is covered
- Acupuncture
- Chiropractic
- Homoeopathy
- Osteopathy (including craniosacral therapy)
- Physiotherapy
- X-ray, when necessary as part of the treatment
- Worldwide cover during business visits and holidays abroad that last up to 28 days
What is not covered
- Any treatment, provided by a practitioner who is recognised by us, which is not listed above
- Appliances (for example, lumbar rolls and back supports) even if prescribed and supplied by your practitioner as part of the treatment
- Pre-existing conditions
- Herbs, herbal remedies, supplements or vitamins, even if they have been supplied as part of your treatment
