Physiotherapy, chiropractic, osteopathy, acupuncture and homoeopathy
Please check your specific membership plan to make sure that this benefit is included in your level of cover.
We will pay benefit, at the appropriate rate and up to the appropriate maximum in any one calendar year, when a person entitled to benefit receives treatment to relieve and prevent an illness or pain, from a practitioner who is a member of an approved professional organisation.
When you send us the claim form, you must also send us an original, fully-itemised receipt, showing the separate dates of the treatment. The claim form must include the reasons for the treatment, and the type of treatment provided.
What is covered
• Acupuncture
• Appliances (for example, lumbar rolls and back supports) prescribed and supplied by your practitioner as part of the treatment
• Chiropractic
• Homoeopathy
• Osteopathy (including craniosacral therapy)
• Physiotherapy
• X-ray, when necessary as part of the treatment
What is not covered
• Any treatment, provided by a practitioner who is recognised by us, which is not listed above
• Appliances (for example, lumbar rolls and back supports) not prescribed and supplied by your practitioner as part of the treatment
• Pre-existing conditions
• Herbs, herbal remedies, supplements or vitamins, even if they have been supplied as part of your treatment
