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Make a Claim

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Members Home> My Account Make a Claim> Go Paperless> Accepted Qualifications> Downloadable Forms> Member Contact Form> 2015 Membership Plans Connect Health Cash Plan> Increase Your Level of Cover> Treating Customers Fairly Members FAQ> Feedback Form> Complaints Handling Procedure> Memorandum And Rules> Fraud>

There are 3 easy ways to make a claim. If it is just a receipt based claim you can use any of the 3 methods. For hospital based claims you will need to use either the paper or electronic claim form.

Claim Online

An easier and faster way to receive your money back for all your receipt based claims. Simply fill in the form online, upload your receipts and submit the form online.

Claim online

Paper Claim Form

Print out a hard copy of the claim form and manually fill in your details. Attach your receipts or get the form signed and stamped at the hospital where you have had treatment. Then post back to us.

paper claim

Electronic Claim Form

The claim form is available as an editable pdf for either receipt based or hospital based benefits. Complete, print, sign and send the claim form to us, with accompanying receipts where required. The form will remember your details for next time (details will only be stored on your own PC).

Online Benefit Receipt Claim Form

Online Hospital Receipt Claim Form


Get AcrobatTo view pdf files you will need to have Acrobat Reader installed on your computer - most computers have Acrobat installed but if you have problems opening the files you can download Acrobat Reader from Adobe by clicking on the Adobe icon on the left. If you do not have internet access to download or install Acrobat Reader, and you require this, contact your systems administrator.