Sales Support Officer

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To support BDM’s, Head of Business Development, Head of Field Sales, Development Officers, Retention and Sales Support Manager and Intermediaries. To provide clerical and administrative support for the Sales Team. Assist with the administration of Exhibitions and Corporate Entertainment

Principle Accountabilities

  • Assist with opening and distribution of post for the department in the morning
  • Adherence to Balanced Scorecard and support attainment of team/department/company KPI’s
  • Admin support to the sales team and management including:
  • Contact with intermediaries/brokers/Letters of Appointment/Letters of Authority
    • Preparation of quotes for Head of Business Development and BDM’s
    • Preparation of claims reports for brokers and companies
    • Preparation of promotional posters and e-flyers for the Sales Team
    • Arrange hotel reservations and travel for allocated sales staff
    • Arrange bookings for Corporate entertainment/Awards and exhibitions
    • Assistance with enquiries/literature requests; liaising with BDM’s as required
    • Monthly Data Validation checks
  • Provide cover for other Support Officers during sickness and holiday leave
  • Assist with proof reading
  • Perform other duties as specified from time to time by the Sales management team

Contact With Others

  • Executive Director- Sales
  • Retention and Sales Support Manager
  • Head of Business Development
  • Head of Field Sales
  • Development Officers
  • Business Development Managers
  • Sales team
  • Marketing Team
  • Pricing and Underwriting
  • HR, Risk and Compliance
  • Credit and Billing and Membership and Renewals
  • Intermediaries
  • Brokers
  • Agencies
  • Existing and prospective business contacts

Education, Skill and Knowledge Required

  • Excellent communication (both verbal and written)
  • Interpersonal and organisational skills
  • Able to follow multiple instructions and understand priorities to meet deadlines
  • Pays meticulous attention to detail
  • Ability to work with others and own initiative
  • Previous experience in a busy office environment
  • Sound knowledge of Microsoft Office particularly Excel and Word
  • English and Maths GCSE grade C or above (or equivalent)

Work arrangements

  • Full-time, Monday – Friday 37 ½ Hours
  • 12 month contract


  • Competitive salary
  • Free car parking
  • Free electric hook up for electric cars
  • Corporate membership of the Health Shield medical cash plan after completion of probation (6 months)
  • 25 days annual leave plus bank holidays
  • Free on site gym
  • Free refreshments (tea, coffee, juice etc.)
  • Training and development support
  • Wellbeing initiatives
  • Quarterly on site wellbeing therapy treatments
  • Employee development scheme – staff can get a contribution towards non work related personal development activities
  • Salary sacrifice schemes

If you are interested in applying for this post please download an application form or request one by emailing: or by telephoning (01270) 503963.

Closing date: Thursday 31st January 2019

We are an equal opportunities employer and welcome applicants from all sections of the community.