Members’ Home

Members' Area

In our secure Members’ Area you can discover everything you need to know about your membership plan in one handy place. You can check what’s covered, see your levels of cover, find out what allowances you have remaining and submit an online claim.

The Members’ Area is also home to my wellness which provides a variety of online tools and information to help you proactively manage your health and wellbeing. Included are services such as GP Anytime, private prescriptions, 24/7 counselling and support helpline and online health assessments. You can also access healthy discounts on shopping, days out and much more.

If you haven’t done so already, simply register and log in to get started.

Access Members' Area

How to Claim

It’s quick and simple to claim cashback on your health costs and we take great pride in paying claims fast, before attending your treatment please make sure your receipt has all the required information to process your claim. You can claim online, or you can download a claim form, fill it out and post it to us. We process most claims within 2 working days. 

Please note that submitting your claim via our website has now moved to our Members’ Area which you need to register for in order to submit an online claim.

How to Claim