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Members' Area

In our secure Members’ Area you can discover everything you need to know about your membership plan in one handy place.  You can check what’s covered, see your levels of cover and find out what allowances you have remaining. If you haven’t done so already, simply register and log in to get started.

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How to Claim

It’s quick and simple to claim cashback on your health costs and we take great pride in paying claims fast, before attending your treatment please make sure your receipt has all the required information to process your claim. You can claim online, or you can download a claim form, fill it out and post it to us. We process most claims within 2 working days. 

Please note that submitting your claim via our website has now moved to our members area which you need to register for in order to submit an online claim.

How to Claim
Time to get moving

Local Firm Rises the Ranks of Nationwide Best Companies Survey

Crewe-based health cash plan provider Health Shield has announced its rise to the top third of The Sunday Times 100 Best Not-For-Profit Companies to Work…

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Find my Member Number

Can’t find your member number? Just visit our Members’ Area and click Forgotten Member Number to receive it direct to your inbox. You can then log in to access all of your details and check out your membership plan.

Members' Area

Live Chat

Our Customer Care team is always happy to help and answer your questions


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