Members Home

Welcome to Health Shield

We’re passionate about helping all of our members to cover the costs of their everyday healthcare needs. Our health cash plans are designed to make healthcare more affordable for everyone.

You can claim cashback on a variety of different treatments, including dental, optical, physiotherapy and health & wellbeing costs. Take a closer look at your health cash plan and you’ll discover many more benefits too like our 24/7 Virtual GP Surgery where you can talk to a qualified GP at a time convenient to you.


Members' Area

In our secure Members’ Area you can discover everything you need to know about your membership plan in one handy place.  You can check what’s covered, see your levels of cover and find out what allowances you have remaining. If you haven’t done so already, simply register and log in to get started.

Access Members' Area

How to Claim

It’s quick and simple to claim cashback on your health costs and we take great pride in paying claims fast. You can claim online, or you can download a claim form, fill it out and post it to us. We process most claims within 2 working days. 

Please note that submitting your claim via our website has now moved to our members area which you need to register for in order to submit an online claim.

How to Claim
A healthy and happy new year!

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Find my Member Number

Can’t find your member number? Just visit our Members’ Area and click Forgotten Member Number to receive it direct to your inbox. You can then log in to access all of your details and check out your membership plan.

Members' Area

Add a Partner or Child

In order to add a partner or dependent children to your membership, you’re likely to need to fill in an application form and send it back to us. However, there are exceptions to this. Please contact our Customer Care team on 01270 588555, fill in our contact form or visit our Members’ Area to get started

Members' Area

Live Chat/Request a Call Back

Our Customer Care team is always happy to help and answer your questions

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